Author: Onit

Firm executives might consider themselves like professional sports teams, stacking the deck with superstars. But can they defend asking clients to pay every partner — every player on their team — as if he or she were an MVP?

Ketan Jhaveri, President and co-founder of Bodhala, shares a take on the modern-day law firm economics. Some people in a firm are that good. But the fact is, not everybody can be a unique once in a generation superstar, so stop pricing them like they are.

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Some of your lawyers might be superstars, but not everyone can be LeBron James. Check out how our proprietary system can get your legal team’s billing right, every time, with this FREE white paper:

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It’s your not-so-favorite time of year again: it’s rate card season! Whether you are in the legal department or procurement, your frustration level is probably at an all-time high as you manually try to track your legal rates from years prior.  

The truth of the matter is legal department employees poring over data in countless spreadsheets are not going to be able to establish the baseline needed to give the GC a fighting edge in negotiations. There are too many variables for human eyes to process. But there are steps you can take set your team up for success. 

As your team is inundated with rate cards from your outside firms for their new rate cards for next year, there’s a lot of jargon and confusing variables to consider, so we’d like to set forward some guidelines — a cheat sheet — to help you understand the steps ahead.

First, let’s lay out the basic nature of law firm economics: your work over the course of a year can be done by dozens of timekeepers at any one firm and hundreds or thousands across your portfolio. Each of these partners, associates, and paralegals has a different rate.  

While you may look at a blended rate to simplify things, these individual rates matter.  Even at a more general rate card level, a firm typically has ten to fifteen different rates for the associate and counsel level and ten to twelve different partner rates, depending on firm-specific seniority.   

Misunderstanding this rate structure can make it difficult to understand the true rate you’re paying for the work being done from the start. 

On top of that, there are several levels of rates that can change depending on a number of factors, including your history with the firm, the practice areas implicated by a matter, and the internal dates of matriculation for timekeepers at firms. It creates a laddering of rates in a sense. We call it the Hidden Staircase of law firm rates.

The Importance of Data in this Process

It’s hard to overstate how tricky the process of negotiating rates can be. To help you understand where this negotiation starts, think back to how your legal department’s spend has gone throughout the year prior. In every matter, you receive hundreds, if not thousands, of billing line items.

You can look at data points to get a sense of the direction of your spend. While it’s tempting to think that poring through spreadsheets or basic eBilling platforms can uncover a law firm’s tricks, they simply can’t. While these platforms give you, at most, a flat snapshot into your legal billing, there’s a richness, context, and breadth that’s missing. And while legal departments can try and triage in search of a solution for understanding the process, it’s important and far more challenging to dig deeper and get a broader view across your spend.

Our Approach Versus the Status Quo

At Bodhala, the leading tech platform enabling corporate legal teams to analyze and optimize their spend, we unlock the power of your data to help you get a firm grasp on rate negotiations. Most legal departments keep track of billing through spreadsheets and online forms systems, and we know that getting a handle on next year’s rates requires such a level of detail and finesse that it’s nearly impossible for companies to do on their own. 

Part of our power is our unique ability to analyze and explain your spend through data ingestion. Paired with Bodhala’s world-class machine learning data analytics platform, our robust legal billing rate negotiation process helps you get the most granular view on your spend, regardless of matter type or complexity. 

Our Proprietary Rate Card RFP Platform Enables Our Customers To:

• Simulate future spend expectations against past work
• Understand the complicated modern law firm economics behind associate and partner matriculation, which adds another dimension of complexity
• Distinguish discounts at the line-item level versus invoice level
• Understand how outside counsel has billed for work done
• Get real, data-backed predictability to manage spend moving forward into next year

In the Meantime

We want to be a helpful guide on this Hidden Staircase toward next year’s legal rates as it exists today. It’s our goal to help give some clarity to these steps and make sure all sides are accountable for their claims and make good on their agreements. This process might seem frustrating, but there are moves you can make to ensure your legal department gets the most equitable and most valuable rate agreement for your money.

We lay out what all these steps mean below, but suffice it to say, some of these rate discussions can get “in the weeds” rather quickly.

Starting the Rate Card Negotiation

We’ve outlined some strategies to use with your law firms as you begin the process of your next yearly rate negotiation. The main focus should be on bringing every step on the staircase to the surface, set terms, and agree to a negotiated understanding of those terms.

Step 1) Rack Rates: Set the Baseline

First, you should ask your counsel to memorialize the currently-in-force yearly actual billing rates to your company, and what their next year’s Standard Rates (“rack rates,” “street rates”) will be. Tip: You should include a statement that “no rate increases will be accepted until there is explicit approval by the client.”

Step 2) Relationship Discounts

Maybe you’ve heard your legal department gets a discount off rack because of a long-term relationship. It’s time to memorialize that understanding: for next year, your outside counsel should provide both the proposed billing rates for your company AND the published rates in their rate card. This enables you to know the current prevailing discount percentage they are providing off of published rates at present, and for what they are proposing for the coming year.

Like what you’re seeing?

Download our free white paper report to learn steps 3-7 on how to understand, predict, and act on every step of the rate card negotiation process.

THE HIDDEN STEPS WE EXPLAIN:

• Work-Type Discounts
• Net Effective Rate for Next Year
• Volume Discounts
• Write-Offs
• Your Matter-Based Net Effective Rates

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Shoot us an email at [email protected], and let’s talk about how to get started.

Bodhala works out of a WeWork, owned by the We Company. We get along just fine; it’s a good office space. In our early days, we even worked alongside founder and now-former CEO Adam Neumann in his company’s early flagship space.

Over at the Wall Street Journal, Jean Eaglesham and Eliot Brown dig into the story behind We’s failed IPO. Their story centered around Neumann, once seen as the darling disruptor of the stodgy world of corporate real estate. The 40-year-old billionaire was forced to leave We on Sept. 22.

“We canceled its initial public offering last month after concerns grew among potential investors about its finances and Mr. Neumann’s behavior—leading existing investors to force him out as CEO.”

In addition to Neumann’s outlandish public behavior, the Journal reports he had strong control over what was an incomplete, bungled investor prospectus, rattling potential buyers.

“Numerous current and former We employees believe the IPO prospectus was poorly written and delivered a muddled message about their business. They cite the document’s dedication, “to the energy of we—greater than any one of us but inside each of us.”

Among those burned by the document were white-shoe law firms Skadden Arps Meagher & Flom LLP and Simpson Thacher & Bartlett LLP, who were cited as having helped prepare the prospectus. The story goes on to say, however, “Neumann often rejected the recommendations” of experts – even legal matter experts.

The prospectus “leaves unanswered some basic questions,” with unclear revenue reports, failure to disclose major purchases (like a brand new Gulfstream jet), and no mention of Neumann’s sale of hundreds of millions of We stock. Read the rest here.

This is, of course, a cautionary tale. It’s a bummer to see WeWork paid Big Law prices and the premium advice was ignored. Now we can’t guarantee your CEO will follow good legal advice but we can guarantee that our clients pay a market price for IPO legal advice. In fact, our clients have saved millions when they used Bodhala to select IPO counsel.

Bodhala is a groundbreaking legal technology platform created by lawyers to transform the half-a-trillion dollar global legal industry. Our platform refines organizational processes by empowering your legal team with deeper insights that allow you to better analyze, interpret and optimize outside counsel spend, trailblazing a new era of legal market intelligence.

Our clients, corporate legal departments, come to us to solve four core problems: a lack of clarity in legal billing and rates, billing reporting miscommunications, the lack of a true apples-to-apples rate comparison for law firms, and the lack of a legal talent marketplace. Bodhala’s product addresses and creates workflows for are the following:

• Legal spend transparency through data cleansing and rate card discount normalization to allow comparison
• Reporting granularity, based on information from your own data
• Rate benchmarking, creating a true price market
• Guided counsel identification, selection, and fit

Bodhala works with your legal department to highlight the right partner at the right firm at the right rate for all of your matters. This means serious savings in time and money for your in-house team and your budget.

Shoot us an email at [email protected], and let’s talk about how to get started.

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Our system surfaces insights on matters across the legal industry. Check out how Bodhala’s proprietary data helped the Wall Street Journal get the real story in the changing world of elite law partnerships, where data and money rule.

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