Category: Company News and Events

Onit and Pearson to Host Webinar: A Platform Approach to Contract Lifecycle Management

Please join us for a webinar with Pearson on Wednesday, April 8 at 12:30 p.m. CDT with Amanda Sengbusch, Senior Project Manager from Pearson, to hear about their award-winning approach to contract management. The session, “A Platform Approach to Contract Lifecycle Management” is part of our new Lean into LegalOps online learning initiative. Sengbusch will demonstrate Pearson’s contract lifecycle management system and show how they have realized savings, efficiency and unprecedented visibility with their contract portfolio and internal workload. You’ll also learn:

  • Why Pearson embarked on a contract lifecycle management project
  • The visibility into contracts and internal legal workload they’ve achieved as a result
  • Example reports that help Pearson drive efficiency in their process
  • How users inside and outside the legal department experience the system

Register for this webinar today.

Learn more about Onit’s Lean into Legal Ops initiative.

Onit Honors Sheroes as Part of Women’s History Month

Paige EdwardsPaige Edwards, one of Onit’s first Account Managers, is based in Houston, TX, and has played a critical role on the Account Management team over the past two years. Since Paige joined Onit, she has built a customer community where our customers are able to come together and share their stories and case studies. After Onit’s Customer Forum in March, Paige shared that the team received “so many emails and messages thanking us for the event and how we support and encourage our customers.” Paige applies Onit’s value of passion as she works through everyday tasks and chases the bigger picture. Paige believes that “passion drives your attention to energize actions and your intention to drive future transformation.”

As Paige continues to work with customers, she is starting to dip her toes more into public speaking. She would like to develop the skills to be able to command an audience and speak with ease and grace. Paige mentioned that “if you have ever watched Eric M. Elfman give a presentation, then you know exactly what I mean!” Paige’s favorite part of Onit is the opportunity for growth and the people who want to see each other succeed. Paige shared that “it’s very rare to find a culture like ours.”

Jessica LinJessica Lin is a Strategic Planning Analyst based in Houston, TX. In her role, Jessica has contributed to many of Onit’s strategic initiatives. Recently, Jessica participated in Onit’s initiative, All Hands-on Deck, during the last quarter of 2019. Through this initiative, employees were selected to lend an extra hand to the Professional Services Group team and push towards 2019 year-end goals, which were all met! Jessica shared that “it was a great experience that provided me a better understanding about the work involved to keep our clients happy.” Jessica represents Onit’s value of people through her work with the organizational health team. Jessica takes pride in “helping leadership create clarity about what’s important and improving communication throughout the company.”

Jessica is working towards establishing metrics on organizational health to make sure that Onit is focused on the right initiatives. Jessica enjoys gaining insight into different aspects of Onit while working on ad hoc strategic projects. She appreciates the opportunity to “work with highly motivated and intelligent leaders in the company.”

Onit Honors More Sheroes as Part of Women’s History Month

Dayana JosephDayana Joseph is one of Onit’s Software Support Analyst based out of the Austin, TX, office. Over the past two years, Dayana has played an important role on Onit’s Customer Support team. Recently, Dayana was able to support a client’s streamlining efforts for their invoices which resulted in “virtual hugs and ‘thank yous’ every day.” Dayana commented that, “these wins definitely make my day and allow my passion to come up with creative solutions thrive.” Dayana shares Onit’s values of passion and persistence, which allow her to “tackle the many different challenges that are presented and maintain positive relationships with my clients.”

Dayana recently obtained her master’s degree in engineering management and would like to eventually become a project manager. Dayana says that her favorite part of Onit is that “the people are passionate about their work, the environment is energizing, and the future is exciting!” She shared that she appreciates that her team has brought out her potential to not only resolve issues, but also to work through complex enhancements.

Kate KatzKate Katz is one of Onit’s Strategic Alliances managers based out of the Houston, TX, office. Over the past two years, Kate has been a key player in building and shaping Onit’s Strategic Alliances Program. After gathering input from teams across the company and building out the necessary infrastructure, Kate and her team formally launched the Strategic Alliances Program last month. Kate shared that Onit’s values of passion and people resonate with her the most. Kate states, “I am passionate about the people we work with: our partners, our clients, and my colleagues here at Onit.”

Over the next year, Kate will focus on the execution of Onit’s strategic vision with its alliance partners. Kate will be “setting goals with our partners and marshalling them through to completion.” In-line with Kate’s achievements, Kate shared, “my favorite part of working at Onit is the freedom and responsibility to create and execute on new initiatives.”

Pooja PatilPooja Patil is a Professional Service Engineer in the Professional Services Group in Onit’s Pune, India, office. Recently, Pooja worked with one of Onit’s more complex clients through the end-to-end process of their implementation. This client recently had a successful go-live and Pooja shared that “it’s pleasing to see them happy with the implementation.” Pooja believes that Onit’s value of people is the most important, stating that “Onit strives for a blameless culture that respects people as individuals and paves the way to genuine learning and improvement.”

In the coming year, Pooja will continue to work on becoming an expert in her field. She shared that her favorite part of Onit is that the company welcomes and values feedback from its employees. Pooja values that “we can voice our thoughts and they are respected.”

Jozlyn Ver MeerJozlyn Ver Meer is a Sales Operations Analyst based out of the Houston, TX, office. Jozlyn plays a critical role in the day-to-day functions of the sales team and the other teams they interact with. Jozlyn shared that she has automated reports that previously required manual entry and “helped cut down on the time it takes to complete reporting to the executive team and board members.” Jozlyn believes the Onit value of persistence is key in a company like Onit. She believes that “even as we continue to provide high quality performance, there are always places to improve and become more efficient.”

Jozlyn will continue to implement more processes over the next year to “automate reporting, make cross-team collaboration more efficient, and hopefully build out the team to support the company in our growing initiatives.” Asked about her favorite part about working at Onit, Jozlyn stated, “the culture at Onit is one of the best that I have worked in. Colleagues aren’t just the people who you see in the office, but they are also invested in you personally and want to see everyone succeed.”

Onit and SimpleLegal Offer Free COVID-19 Related Workflow Solutions and Launch Online Learning Initiative in Response to Changing Market Landscape

Onit understands the unique situation of this new business environment as communities across the country feel the impact of COVID-19 and its related economic effect. For us here at Onit and SimpleLegal this means finding an immediate and concrete way to help our customer family and their families. We have implemented two new initiatives to build an even deeper online connection with the legal community and be a good corporate citizen during these times of uncertainty:

  1. Workflow Solutions Designed for 4 Critical Areas: Managing A Remote Workforce, Overseeing Business Changes, Mitigating Company Risk and Managing Financial Impacts
    Onit’s free workflow solutions are available to its more than 400 corporate law department customers and 8,000 law firm customers during this time of crisis. They are designed to be easy to implement and use. We are also offering these Apps to non-Onit customers who can benefit from them. These are the first of a series of new business continuity solutions Onit will release to support remote workers and their families that are sheltering at home. To learn more, listen to our webinar from Tuesday, March 24th or request a meeting to discuss how you can take advantage of these tools.
  2. Lean into Legal Ops: Online Curriculum with Master Classes & Toolkit
    The new online learning initiative will highlight programming from Onit and SimpleLegal’s customer base, industry thought leaders and innovators in the space. The master classes will cover topics such as how to use workflow tools to manage a distributed workforce, how to implement technology strategies that deliver immediate cost savings and ROI, how to quantify and defend the value in the legal department, process efficiency with a globally disparate workforce, and change management best practices in a challenging environment. To see a complete list of the upcoming programming and to join the program to get updates, visit the Lean Into LegalOps homepage.

Onit Continues Recognizing Sheroes as Part of Women’s History Month

Stephanie Bullard plays a key role as one of Onit’s Client Delivery Managers in our Managed Services Group. Recently, Stephanie visited one of Onit’s long standing Enterprise Legal Management customers and “renewed enthusiasm for what Onit can do” by expanding their engagement and providing even more value through Managed Services. Stephanie applies Onit’s value of passion, stating “I don’t settle for ‘good enough’, opting instead to find the best solution for each unique situation.  This includes seeing the full value and capacity of our product and using creativity to challenge it and develop it further to better serve clients.”

As Stephanie continues her role on the Managed Services team, she looks forward to seeing the first projects she’s managed from the beginning come to a successful close. This is often a long-awaited award as the projects in the Managed Services team are long-term. Stephanie’s favorite part about working at Onit is that every person she’s worked with “brings outstanding skills and creativity to every project, every client meeting, every day.”  In Stephanie’s experience, “each of my team members is willing to share their skills and knowledge.”

Anggie Ramirez is one of Onit’s key employees based in our Austin office who has internally transferred to a role at the newly acquired company, SimpleLegal. In this role, Anggie has built a new team from the ground up. Anggie explains, “It is a professional challenge that I am enjoying every day.” Anggie enjoys “making our customers’ work days and responsibilities easier by streamlining and modeling their processes to our best practices and products.”

As Anggie has recently accomplished the milestone of hiring her full team, she continues to work towards running and delivering the best support service and experience for our customers. Throughout this development, Anggie will also work to balance the team and maintain SimpleLegal’s core values and culture as the team resides outside of the SimpleLegal headquarter office. Asked about her favorite part about working at Onit, Anggie stated that “At Onit, I feel that I have a voice and the feedback is appreciated and encouraged by my manager.” Anggie also values Onit’s support for her extracurricular activities, which includes being a sponsor for Anggie’s professional bowling career (as seen in her picture).

Lisa Schwaller is a Project Manager in Onit’s Professional Services Group in our Houston office. Over the past two years, Lisa has proven herself as a key contributor for implementations as she has completed successful projects over and over. Recently, Lisa’s team was able to deliver on a project with a quick turnaround and receive positive feedback from the client. With a motto of “everything is figureoutable!” Onit’s value of persistence resonates the most with Lisa, as her team is constantly challenged to deliver something new, often with aggressive timelines. Lisa states, “I’m consistently surprised by the creativity that the team applies, but it’s the persistence that makes those creative thoughts a reality.”

Lisa is working towards her next professional milestone of implementing process improvements that will allow the team to deliver a higher quality service to Onit’s customers. Lisa’s favorite part about working at Onit is “working with smart, creative coworkers,” as well as being in an environment where she feels like she can be “[her] own authentic self with [her] team.”

Onit Acknowledges More Sheroes in Honor of Women’s History Month

Diana Plazas

Diana Plazas is Onit’s financial analyst in the Houston, Texas office. For more than a year, Diana has been crucial to the inner workings of Onit’s Professional Services Group. Diana was tasked with analyzing large sets of historical data of Onit’s past implementations and turned this into a model to help better estimate Onit’s time investment in the enterprise legal management implementations based on their specific characteristics and level of effort. Each day, Diana applies Onit’s value of passion – “being successful or achieving any goal takes hard work. When there is passion we find meaning and determination, and we are capable of achieving almost anything.”

Diana recently joined Onit’s finance team and continues to develop her skills as she completed her chartered financial analyst level 1 certification and is working towards completing level 2 and level 3. “I truly believe that developing these skills will not only make me a better professional but will enable me to contribute more at Onit.” Diana’s favorite part of Onit is that she is able to work with a “genuine group of people that truly enjoys sharing knowledge, support your initiatives, and make you feel valued.” The catered lunches on Wednesdays also make hump day that much more exciting!

Leah Knox is Onit’s senior business analyst based in our Houston, Texas office. Leah has been a critical role in the past year within Onit’s Professional Services Group. She has “several recent successes that make coming to work very exciting!” Recently, Leah supported a customer’s user adoption efforts by taking two trips onsite and conducting 25 user training sessions. Embodying Onit’s value of passion, Leah believes that “passion makes the work important to you, and importance drives you to be successful. For me, I am passionate about service – to the clients, to the users, and to my team.”

By taking Onit’s value of passion forward, Leah is working towards formalizing the roles of end user training and business analysts and applying more structure to those roles. Additionally, Leah has her sight set on being eligible for the K1 Investment Management (K1) Advance Management Program next year and will continue to work on her organizational leadership degree which she is working to complete by end of 2020! Leah’s favorite part of Onit is that “independent thought, innovation, and process improvement are encouraged at every level of the organization. Successes are celebrated and failures are treated as learning opportunities.”

Kanchan Joshi is one of Onit’s Customer Success Engineers in our Pune, India office. Over Kanchan’s nearly two years with Onit, she has played an essential role in delivering quality support to our customers, believing that “quality speaks for itself!” Kanchan’s team received one of the highest rating NPS scores and believes that her “success story is about playing an important role within the team and working towards achieving customer delight!” Kanchan sees that all four of Onit’s values make the company succeed by not only working towards a few of them, but by balancing and applying the appropriate value in the right situations.

Kanchan has always been passionate about working closely with Onit’s customers. As she progresses through her career, Kanchan looks forward to continuing to collaborate independently with customers and contribute more towards identifying their pain points rather than only being a contributor in resolving them. When asked what her favorite part about working at Onit, Kanchan shared that “it never feels like a burden to start a new day. The main contributing reason behind this, I feel, is the openness in culture.” Additionally, Kanchan has been impressed by “being empowered to take decisions at very junior level compared to other bigger players in the industry. This gives a sense of ownership and responsibility which means, every individual gets recognized for their work.”

Onit Recognizes Our Sheroes to Kick Off Women’s History Month

In honor of Women’s History Month, Onit is recognizing our #Sheroes who go above and beyond every day. This week, we are celebrating Alexandra Divin, Sejal Supariwale, and Josie Johnson.

Alex DivinAlexandra Divin is a program manager in Onit’s Houston office. Throughout her three years at Onit, Alexandra has led her team to a multitude of project completions and continuously provides insight and guidance through milestones of our implementations. Recently, Alexandra faced the challenge of getting an implementation back on track. She was able to gain back the client’s trust, work through the various challenges, and continue to drive towards a successful go live despite the hurdles they previously experience.

Alexandra applies Onit’s values of passion and persistence on a daily basis as the professional services group presents its unique challenges. She is often tasked with finding a solution to these challenges and applies a creative outlook to drive her team, the projects, and ultimately Onit as a whole. Alexandra strives to continue to build out her team and refine their working relationship that they have with Onit’s partners. Alexandra enjoys the people that she works with and believes they are the best part of Onit. The delicious, free snacks provided don’t hurt either.

Sejal SupariwaleSejal Supariwale is a quality assurance engineer in Onit’s Pune, India office. Over the past 18 months, Sejal has played a critical role in the quality of Onit’s solutions delivered to our clients. Sejal and her team were part of delivering a tool to efficiently validate the system fields and their attributes specified by clients which are then produced in a report. By delivering this tool, the team has been able to reduce field testing from 2-3 days down to 2 hours in addition to automating manual tasks. This is crucial to the success of Onit’s solutions delivered to our clients. Sejal embodies Onit’s value of passion as she continues to create something new, conceptualize a new idea and thrive to produce the best output: “I had, I am and I will always be driven by this force.”

Sejal aspires to grow her current role into managing the end-to-end processes by bringing her granular knowledge of the process to benefit the problems faced at the conceptual, functional, technical, and process level. Sejal loves seeing the innovation of ideas, articulation of thoughts, and the urge to reach the top as she looks across the teams at Onit.

Josie JohnsonJosie Johnson is Onit’s marketing director in our Houston office. Over the past year, Josie has served an essential role in planning and executing Onit’s exceptional events such as tradeshows, customer forums, special event dinners, and so much more. Josie has been able to see the success of her team blossom over the past year as a specific member began in the “starting out” phase and transitioned to the “growth and development” phase of a marketing events manager. Josie feels rewarded each time she sees this member take on a challenge and succeed. Josie is presenting Onit’s value of purpose each and every day as she sees the company rowing in the same direction rather than struggling against the currents that may come our way. This overall creates more positivity for Onit’s customers and the employees.

Josie enjoys sharing her experience with the younger employees at Onit and making an impact on the marketing team, thereby contributing to Onit’s success. Josie appreciates the comradery of the people of Onit as they are setup to deliver excellence through mutual respect and support, teamwork, and the ability to make decisions based on experience and their own analysis.

 

Onit Introduces Partner Recognition Tiers in Strategic Alliance Program

Today, we announced that we have instituted a three-tier partner recognition system in our rapidly expanding Strategic Alliances Program, which provides end-to-end support for Onit’s partners through the entire cycle of onboarding, enabling, selling, and delivering.

We introduced the performance-based partner ranking system to enhance Strategic Alliances program effectiveness and nurture competitive spirit. The membership tiers in the program are Affiliate, Premier and Elite. Qualification for a tier is evaluated on an ongoing basis and is based on a variety of considerations that include revenue, Onit-certified resources and implementation experience. Through these new tiers, Onit seeks to recognize all of its partners and the accomplishments they have achieved in service to our collective clients.

The Strategic Alliances Program was initiated to establish and support external alliances that promote growth and success for their clients and partners; the principles of which are strategy, transparency, accountability and rigor. This program addresses the needs of not only our trusted partners, but of their clients as well. The Strategic Alliances program is comprised of an experienced and trusted team that offers tangible results through a robust ecosystem of partners to meet our clients’ needs.

Read the press release.

Onit Achieves Significant Milestones in 2019

We are excited to announce that Onit has achieved several noteworthy milestones in 2019. Especially exciting is that our milestones last year surpassed by leaps and bounds those of 2018, which was also a stellar year for us. Last year’s milestones included a $200 million strategic investment from K1 Management (K1) and the acquisition of SimpleLegal, a leading provider of modern legal spend, matter and vendor management software. Other pivotal milestones that helped fuel our growth included the launch of our new contract lifecycle management solution, key strategic management hires, industry awards and the official introduction of our Strategic Alliances program.

Last year, we hired an unprecedented 125 people globally and made strategic hires across the management team. Executive appointments included Chris Fields as chief technology officer, Minnie Damle as vice president of human resources, Andrew Hosman as vice president of product management and Vignesh Ramamurthy as general manager and vice president of India Operations.

We were also recognized by several legal and business organizations for our innovation, thought leadership and entrepreneurship last year. In addition, our customers have won awards with the help of Onit’s workflow automation technology. Our awards and distinctions included ranking in the top 20% on the Inc. 5000 for the fourth consecutive year and #249 on Deloitte’s Tech Fast 500 for the third consecutive year, and the Best Tech Startup by the Tech Tribune.

Other significant milestones include:

  • Secured three-year annual recurring revenue (ARR) growth of 640%
  • Year-to-date total revenue increased 75% over last year and new bookings exceeded $20 million
  • Secured 108 new customers and landed expansion deals in more than 60 existing customers
  • Went live with 33 projects in 2019 and completed 368 project milestones
  • Achieved net customer retention over 100%
  • Trained 172 Onit employees, partners and customers in 25 training sessions with 348 certification levels granted (a single person can attain multiple certification levels)
  • Launched a Strategic Alliances program that delivered a best-in-class partner model with more than 15 technology, implementation and complementary services partners
  • Ranked on the Houston Chronicle Best Places to Work for the second consecutive year

All of our achievements in 2019 would not have been possible without the collective efforts and exceptional dedication of the entire Onit and SimpleLegal team, here in the United States and abroad.

Listen to Eric Elfman’s podcast on 2019 milestones below and read the full release.