Embracing Technology in Legal Department Transformation

Today’s legal departments can quickly get inundated by the issues that crop up daily. Legal service requests (LSR) are a key player among many departments’ daily headaches. LSRs should be relatively simple to handle, but instead, they are a frequent and significant contributor to a legal department’s organizational chaos.

Thankfully, the world of emails, phone calls, and informal conversations to initiate legal service requests is gone, and business process automation (BPA) has ushered in a new era of cutting-edge customer service and efficiency. Our latest LSR white paper explores how to drastically reduce the cycle time spent on manual, administrative tasks.

The white paper highlights:

• How to avoid the consensual neglect trap
• Market trends in legal technology
• Best practices for legal service request solutions
• The benefits and cost efficiencies of choosing the right tool